Virtual Reference Adventure

The Adventure Begins...

Things You'll Need
Along the Way

A Plan picture
Basic Skills
Interview Skills
About this site...

Awareness Means Staying Current ...
Chat reference service is changing while you read this paragraph. How can you keep up? What is "state of the art" now? What are the trends? What new technologies will have an impact on the service? Do you understand VoIP, SMS, IM, and other applications? What do they have to do with online reference service? There are many ways to ensure that you're aware of what's new and what's coming. There are online, print, and other resources here that will help. What happens next?
  1. You decide to add instant messaging to your chat reference service.
  2. You feel like a dinosaur facing extinction.
  3. You hear about a new chat technology...your adventure begins again.
Advice for the trip


Your Lifelines...
NextSpace, an OCLC newsletter on trends and technology
Digital Reference Blog

A Blog about Virtual Reference

Dig_Ref listserv

Pew Internet Reports

Think About Ask Yourself More to Explore
Take a break
Developed by the Statewide Virtual Reference Project, Washington State Library, a division of the Office of the Secretary of State.
Funded by the Institute of Museum and Library Services through the Library Services and Technology Act.

Last Modified: April 18, 2006