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User-Centered Document Delivery and the Librarian's Role: Extinction or Metamorphosis? (1995) |
Patrons are Free: The Changing Roles in Interlibrary Loan (1997) |
Going the Distance: Interlibrary Loan in the Virtual Information Environment (1999) |
Resource Sharing in the Digital Age: The Issue of Union Listing Electronic Serials (1999) |
Document Delivery Now! Managing Delivery Systems and Services Onsite and Elsewhere (1999) |
Access to Anything - Anytime - Anyplace: Challenges in Global Resource Sharing (2001) |
Patron-Focused Services: Models of Collaborative Interlibrary Loan, Collection Development & Acquisition (2002) |
License to Fill (Licensing and Secured Systems) (2004) |
Digitization and Effects of ILL Resource Sharing (2006) |